Table 5 Satisfaction of clients on F/P services at Public Health Facilities in Dire Dawa, Eastern Ethiopia, 2021
Attitude questions or statements | Agree (%) | Disagree (%) |
|---|---|---|
Provider greeting is good and in a friendly way | 523 (90.8%) | 55 (9.2%) |
Provider performs the procedure with cleanliness and sanitation | 513 (89.1%) | 63 (10.9%) |
Provider has good knowledge and skill to perform the procedure | 466 (80.9%) | 110 (19.1%) |
Sufficient family planning methods are available | 458 (78.7%) | 118 (20.5%) |
Information given about the method is sufficient/adequate | 560 (97.2%) | 16 (2.8%) |
Waiting time is fair and adequate | 503 (87.3%) | 73 (12.7%) |
Privacy was maintained | 536 (93.0%), | 40 (7.0%) |
Waiting place is adequate with latrine and water supply | 445 (77.3%) | 131 (22.7%) |
Consultation time with provider is appropriate time | 378 (65.6%) | 198 (34.4%) |
During consultation, the provider is easy to understand | 527 (91.5%) | 49 (8.5%) |
Quality f/p services can be better provided by doctor | 378 (65.6%) | 198 (34.4%) |
Quality f/p services can be better provided by female nurse | 513 (89.1%) | 63 (10.9%) |
Quality f/p services can be better provided by male nurse | 312 (54.2%) | 164 (45.8%) |
Quality f/p services can be better provided by HEW | 201 (34.9) | 375 (65.1%) |
Do you agree that you have received quality f/p services from this health facility and satisfied? | 455 (79.0%) | 121 (21.0%) |