Table 1 Demographic characteristics of interviewees
|  | Patients, n = 13 N (%) | Staff and providers, n = 18 N (%) |
|---|---|---|
Age | ||
  ≤ 20 | 2 (15.4) | 0 |
 21–29 | 5 (38.5) | 2 (11.6) |
 30–39 | 5 (38.5) | 8 (44.4) |
  ≥ 40 | 1 (7.7) | 8 (44.4) |
Race | ||
 Black | 10 (76.9) | 9 (50.0) |
 White | 2 (15.4) | 7 (38.9) |
Ethnicity | ||
 Hispanic | 1 (7.7) | 2 (11.1) |
Insurance | ||
 None | 3 (23.1) | n/a |
 Public | 6 (46.2) | n/a |
 Private | 4 (30.8) | n/a |
Education | ||
  ≤ high school | 4 (30.8) | 1 (5.6) |
 Some college/vocational | 6 (46.2) | 8 (44.4) |
 College + | 3 (23.1) | 9 (50.0) |
Marital status | ||
 Never married | 9 (69.2) | n/a |
 Cohabitating | 4 (30.8) | n/a |
Monthly Income | ||
  ≤ $800 | 7 (53.9) | n/a |
 $801–$1600 | 3 (23.1) | n/a |
  ≥ $1601 | 3 (23.1) | n/a |
Patient history | ||
 Years at participating center, M (SD) | 10 ± 8.28 | n/a |
Employment History | ||
 Years in healthcare | n/a | 15.4 ± 12.0 |
 Years in family planning | n/a | 7.8 ± 7.3 |
 Years at participating center | n/a | 5.9 ± 5.1 |
Center role | ||
 Front desk | n/a | 3 (16.7) |
 Medical Assistant | n/a | 5 (27.8) |
 RN or LPN | n/a | 4 (22.2) |
 Provider | n/a | 4 (22.2) |
 Management/Administration | n/a | 2 (11.1) |